Need help or have questions? Contact our Customer Support team below.
Live 24/7 Chat (Quickest Reponse)
You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 5 minutes. Click the messaging icon on the lower right corner of the page to get started.
Talk with Customer Support
You can call the support line for using the number below. Please note that wait times may vary depending on call volume.
Do you need a doctor's visit? Get an online visit with a doctor today.
If you are unsure you need a COVID-19 test or have other healthcare questions and concerns, you can get an online video, telephone, or secure messaging visit with a doctor or other healthcare provider. The AZOVA Digital Health Network connects you with healthcare providers in all 50 states, making sure you can access healthcare anywhere, anytime.
Privacy is at our core
The AZOVA platform is HIPAA, SOC2, HITRUST, and GDPR compliant. We believe that you should be in control of your data no matter what circumstance the world is in. By default, we share only the minimum required information as requested by the organization you are sharing with and only with your consent.
*Travel and testing requirements are subject to change without notice. The information here is intended to help you plan for your trip and is supplementary to any information provided by government authorities. Due to the rapidly evolving information and requirements of COVID-19 testing and travel, we cannot guarantee the accuracy of the displayed information or if it is up to date. It is your responsibility to understand the requirements for your destination. We recommend you regularly check back on both this website and with your destination’s official travel website to see which testing solutions, vaccinations, and health passes are permitted and what restrictions are in place before you purchase or take your test.