“Very courteous and efficient staff. Our testing and subsequent documentation was pain-free and speedy. 24/7 appointments was definitely a plus. I will definitely use AZOVA’s services again for future travels.”08/26/2022
“The app worked great. It was very easy to schedule an appointment, even late at night and the staff was courteous and knowledgeable. Thank you.”07/23/2022
“Such an awesome service! Instructions were clear and easy to follow. The appointment call went seamlessly as well. The email and text reminders were also helpful.”06/22/2022
Choose an appointment, create your account, and complete the health assessment.
Pay for your visit or enter an eligibility code from your health plan or employer.
Appointments are via secure messaging or video chat depending on requirements in your state.
Your provider will create a treatment plan just for you along with prescriptions where appropriate.
Take your self-test kit under video observation with AZOVA and get a validated lab report PDF and a Simple Health Pass for travel.
Purchase your self-test kit with video observation or purchase video observation only if you already have a self-test kit. Select the test that you have and schedule your video call. Our trained proctors will assist you every step of the way.Get Video Observation $20
AZOVA and its network of independent healthcare providers offer a post-positive COVID test result travel clearance service for individuals who meet the requirements for travel clearance.Request Travel Clearance for only $69
This service is available in all 50 states, Washington, D.C. and Puerto Rico. AZOVA provides telehealth services through a network of licensed healthcare providers who are skilled in the diagnosis and treatment of many different medical conditions.
When you get a telehealth visit on AZOVA, you can get a prescription for each medication that your provider prescribers. Controlled substances are not prescribed on AZOVA. Select what condition you want to be seen for and get a next available appointment or choose your provider and get your visit. Your provider will prescribe what is appropriate for you.
General telehealth visits cost $59 or less. Specialist visits are $69 or more. You can select your provider based on their specialty or your condition. Prices vary depending on the type of visit and type of provider that you select.
There is no age limit for a telehealth visit. For minor patients, a parent or a guardian must register for the appointment.
You can request a cancelation of your telehealth visit if your submit a cancelation request 24 hours or more before your visit. Next-available and on demand visits and COVID test kits are not refundable.
You will complete an online healthcare registration where we will ask you to answer questions about your health, medications and past medical history. We will ask for a photo of your government-issued photo ID, a headshot, and photos of relevant health conditions as appropriate. Complete the registration and payment and your information will be reviewed by your healthcare provider and your provider will create a personalized assessment and plan and will write for any recommended prescriptions. In some states, a video call is required, please make yourself available to video chat with the provider after you complete your appointment registration. You will receive a message from AZOVA with the approximate time for your call. If you specifically scheduled a video call, please join the call at your scheduled appointment time.
You can use an HSA or FSA card to pay for your telemedicine visit. We will provide a receipt for you to submit to your health plan. To view your receipt, go to your dashboard and click on orders to view and print your receipt. You can also submit a claim to your insurance plan for the cost of a COVID test kit or for in person provider administered COVID testing in the United States. COVID testing outside of the United States may or may not be covered by your insurance, but AZOVA cannot comment regarding reimbursement by any insurance company. If you get a telemedicine visit for the treatment of COVID and your provider prescribes Paxlovid or Molnupiravir, the United States government is currently covering the cost of Paxlovid and Molnupiravir so it should free of charge at the pharmacy.
Yes. AZOVA is the leading provider of digital health benefits and COVID testing and vaccination management technology. Our products and services enable governments, employers, health plans and individuals to access convenient healthcare services online and in person.
AZOVA provides a proprietary HIPAA-secure, 256-bit encrypted data communication system that enables you to select how much data you want your employees to share with you. Request to view their full entered record or just their COVID vaccine or testing status.
You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.
You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.(844) 692–9682